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Open with Options!

To bring you the best, most relevant library services, we're innovating ways to deliver what you need! Now that we're open again, we're offering a variety of options to fit how you want to connect, explore, and grow. Learn about how we're promoting safe spaces, creating online programs that you can watch from home, and reinventing curbside service as an easy, convenient way to enjoy your favorite library resources!


NC Executive Order 138 Phase 1 Reopening and Ensuring Welcoming and Safe Spaces

We work together as a community to make our libraries safe and comfortable places to visit and work, and we appreciate your partnership in this effort. In order to create welcoming and safe spaces, the Catawba County Library System is following CDC and NC Executive Order 138 Phase 1 reopening requirements and recommendations, including limitations on access to facilities, social distancing, and safety and sanitizing protocols.

Working Together to Protect Ourselves and Each Other

  • We will greet each community member individually as we limit the number of people in the building to ensure safety and health protocols.
  • We ask that you don’t join us if you have COVID-19 symptoms: cough, shortness of breath, fever, chills, muscle pain, headache, sore throat, loss of taste or smell, or are at high risk.
  • Community members will have access to the library building on a first-come, first-served basis.
  • Each person is allotted a one (1) hour session to use the library and its resources.
  • We have strict cleaning and sanitizing protocols in place, frequently disinfecting high-touch surfaces, and disinfecting furnishings, technology, and equipment between customer use.
  • Help us ensure your safety, and that of our staff and community, by following the recommended 3 Ws: Wear a cloth face covering, wait 6 feet apart + avoid close contact, and wash your hands often or use hand sanitizer.
  • In order to maintain social distancing, staff may not be able to assist with computers, devices, or accommodate with our usual one-on-one appointments.


Power Up Online--From Anywhere, Anytime!

Online 24/7
Good news! You have access to a wealth of online resources from the library--from your personal device at home or wherever you are! Download e-books. Stream movies or music. Watch TV. Listen to audiobooks. Learn a language. Get homework help. Take an online course. There’s a world of information and entertainment at your fingertips!
Don’t forget to have your library card and PIN handy. Get your quick start library card here or call us


Call Us or Try Curbside Pickup--We're Here to Help You Get What You Need!

Curbside Pickup Service is available at these locations:

  • Main Library, 115 West C Street, Newton, NC – call 828.465.8665 Monday-Friday 10 am-5 pm
  • Maiden Library, 11 South A Avenue, Maiden, NC – call 828.428.2712
  • Sherrills Ford-Terrell Library, 9154 Sherrills Ford Road, Terrell, NC – call 828.466.6827
  • St. Stephens Library, 3225 Springs Road NE, Hickory, NC 28601 – call 828.466.6821
  • Southwest Library, 2944 Highway 127 South, Hickory, NC 28602 – call 828.466.6818

How to Place Materials on Hold for Curbside Pickup Service:

  • Step 1: Place an item on hold by logging in and searching the collection on the library's website or by calling your local library for assistance.
  • Step 2: Select the location to pick up:
    Curbside at Newton, Maiden, Sherrills Ford-Terrell Branch, St. Stephens Branch, or Southwest Branch
  • Step 3: Call ahead for quickest service to ensure your materials will be ready.
  • Step 4: When you arrive to pick up your hold materials, please follow the directions for each location below.

At Newton

  • If you have any library returns, please place them in the large drive-thru drop box before coming to the curbside service window.
  • Please park in the curbside service parking spot at the rear of the building.
  • Ring the doorbell at the window and step behind the yellow line.
  • Your identity will be verified and then your hold items will be checked out and placed on a table outside the window.
  • Once the window is closed, you may collect your items and enjoy!

At Maiden (New Hours: Tue-Fri noon-6 pm, Sat 9 am-2 pm)

  • Call ahead to arrange your curbside pickup for quickest service.
  • If you have any library returns, please place them in the drop box before picking up materials.
  • Please pull into a parking space and call 828.428.2712 to speak with a staff member to gather your materials.
  • Wait in your car or at a minimum 6-foot distance until a staff member brings your materials outside and places them in a designated area.
  • Once staff has returned inside, collect your items and enjoy!

At Sherrills Ford-Terrell

  • Please pull into a parking space and call 828.466.6827 to speak with a staff member. Staff will direct you to pull up into the curbside service lane with the library on your passenger side.
  • If you have any library returns, please place them in the drop box before pulling up to the covered porch on the right.
  • Park your vehicle outside covered porch and wait inside your vehicle until a staff member brings your materials outside and places them on the porch ledge.
  • Once staff has returned inside, please exit your vehicle and walk up to the white gate at the covered porch area and identify yourself.
  • Collect your items and enjoy!

At St. Stephens

  • Call ahead to arrange your curbside pickup for quickest service.
  • If you have any library returns, please place them in the drop box before picking up materials.
  • Please pull into a parking space and call 828.466.6821 to speak with a staff member to gather your materials.
  • Wait in your car or at a minimum 6-foot distance until a staff member brings your materials outside and places them in a designated area.
  • Once staff has returned inside, collect your items and enjoy!

At Southwest

  • Call ahead to arrange your curbside pick up for quickest service.
  • If you have any library returns, please place them in the drop box before picking up materials.
  • Please pull into a parking space and call 828.466.6818 to speak with a staff member to gather your materials.
  • Wait in your car or at a minimum 6-foot distance until a staff member brings your materials outside and places them in a designated area.
  • Once staff has returned inside, collect your items and enjoy!

Curbside Service FAQ

How many items can I pick up?
Each library card holder will be allowed to check out up to 10 items.

How long will it take for my pickup to be ready?
Please allow 24 hours for the library to process your request.

Can I return items through the curbside service?
No, all returns should be placed in the library drop box and will be isolated for 72 hours.

How will I be notified that my hold is ready for pickup?
You will be notified that the item you placed on hold is available for pickup according to the notification method by which you normally receive notices (via a phone call, an email, or a text message). If you would like to change your notification method, please contact your local library.

Why do I need to call ahead?
If you call ahead, we can ensure that your materials are available, checked out, ready for pickup, and ensure social distancing practices.


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