Who We Are
The Technology department supports all County departments, and several municipalities across Catawba County. Here are some services we provide:
Software and Application Development and Support
The Application Development Team is comprised of eight staff members who work on a variety of projects, spanning all County departments, as well as some outside agencies. This team develops in-house applications, as well as implements 3rd-party software applications, to assist the workforce, citizens, and other agencies with their everyday tasks and data needs.
Infrastructure Design / Support
The Infrastructure Team supports the county network, phone, storage, wireless, security cameras and server environment. This consists of over 250 virtual and physical servers, over 125 network devices and over 100 wireless access points. We also manage two Storage Area Networks which provides over 80 TB’s of data storage for the county
Operational Support and Process Improvement
The department provides technical project management services for all major projects to help assure that best practices and processes are being implemented. Project managers also provide a single point of contact for communication with vendors, departments, and technology staff.
GIS
Geospatial Information Services (GIS) provides tools to the user community to enhance and improve the quality of geographically related services including but not limited to planning, building inspections, environmental health, emergency services, economic development, infrastructure, management, facilities’ management, and parcel mapping. GIS will promote good government as a multi-jurisdictional project involving the integration of resources from the County and the participating municipalities.
Support Services
Providing excellent customer service is very important to us. If you are a Catawba County Employee, please feel free to contact us for assistance using the following methods:
Phone: 828-465-8395Email: ITRequest@catawbacountync.gov
