Catawba County News

Three Catawba County Programs Win NACo Awards

Three Catawba County Programs Win NACo Awards

May 15, 2018

Three Catawba County programs have been recognized with 2018 National Association of Counties (NACo) Achievement Awards. The awards honor innovative, effective county government programs that enhance services for residents. Catawba County has won 213 awards over the history of the NACo Achievement Awards program and has been honored every year since the program’s inception in 1970.

Catawba County Public Health won an Achievement Award for its Child Oral Health Program, an innovative partnership between Catawba County Public Health’s Women, Infants and Children (WIC) program and Catawba Family Dentistry. The two programs worked together to house a dental coordinator within the WIC office who serves as a liaison between WIC, the patient, and Catawba Family Dentistry to help make the dental appointment process easier for children and pregnant women who can benefit from both services. This direct, one-on-one approach has resulted in increased dental appointments and decreased dental appointment no-show rates for children and pregnant women served by the WIC program.

The Catawba County Tax Office won an award for its Land Pricing Wizards initiative, a project designed to improve the efficiency of the County’s land revaluation process. Land revaluation is complex series of steps that in the past has taken nearly a full year to complete. By developing a more streamlined land coding system and incorporating new uses of technology, the Tax Office reduced the amount of time needed to produce accurate and current land values from eleven months to a few weeks. The use of technology not only increased operational efficiencies in the Tax Office but also enabled a virtually paperless system that reduces environmental waste.

The Catawba County Library was recognized for its Connect, Explore, Grow: Engaging the Latino Community initiative, which aimed to improve service delivery to the County’s Spanish-speaking population. The initiative identified specific community needs, established marketing strategies to Spanish speakers to increase awareness of library resources, implemented culturally responsive programming and services, and partnered with local organizations to increase the library’s presence in the Latino community. These efforts have resulted in increased participation in ESL classes, computer classes, a growing book club, crochet classes, and the addition of Spanish language library resources.

“Our history of NACo recognition reflects the continued commitment of County employees to develop innovative solutions and improve services for our citizens,” said Randy Isenhower, Chair, Catawba County Board of Commissioners. “My fellow Commissioners and I commend County staff for their vision and hard work in achieving results that have significant, positive impact in our community.”

Nationally, NACo awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. The categories include children and youth, criminal justice, county administration, information technology, health, civic engagement and many more.

The National Association of Counties (NACo) unites America’s 3,069 county governments. Founded in 1935, NACo brings county officials together to advocate with a collective voice on national policy, exchange ideas and build new leadership skills, pursue transformational county solutions, enrich the public’s understanding of county government and exercise exemplary leadership in public service. Learn more at www.naco.org